Privacy Policy

Marclie Media LLC
Effective Date: Jan 1st, 2026


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Marclie Media LLC (“we,” “us,” or “our”) does not share, sell, rent, or disclose customer opt-in information, including mobile phone numbers and SMS consent records, for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, payment processing, scheduling, and SMS delivery infrastructure, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All text messaging opt-in data is kept strictly confidential and used solely to provide our direct services.


1. Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment information when you make a purchase or request a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage patterns and analytics

  • Cookies and similar technologies

Customer Communication

  • Records of inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback


2. How We Use Your Information

We use collected data to:

  • Provide and improve our services

  • Process transactions and payments

  • Communicate regarding inquiries, appointments, and service-related updates

  • Enhance website functionality and user experience

  • Ensure security and fraud prevention

  • Maintain accurate consent and communication preference records


3. SMS Messaging & Compliance

Text Message Program Overview

By opting into SMS communications from Marclie Media LLC, you may receive service-related messages such as appointment confirmations, reminders, rescheduling updates, customer support messages, and important account-related notifications.

Opt-In & Consent

  • Messages are sent only after explicit opt-in

  • Timestamped consent records are maintained

  • We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable carrier policies

Opt-Out Instructions

  • Reply STOP at any time to cancel SMS messages

  • You will receive a confirmation message

  • No further messages will be sent unless you re-opt in

  • Opt-out requests are processed within 24 hours

Help & Support

Message Frequency & Rates

  • Message frequency varies

  • Standard message and data rates may apply

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.


4. Information Use Limitations

We do not sell or distribute personal information.
Information used to support services (such as payments, scheduling, or SMS delivery) does not include text messaging opt-in data for marketing or promotional purposes.

All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Data Security

We maintain commercially reasonable safeguards, including:

  • Encryption of sensitive data

  • Secure access controls

  • Regular system monitoring

  • Employee training on data protection

  • Incident response and breach notification procedures

No method of transmission or storage is 100% secure, but we strive to protect your information using industry-standard practices.


6. Cookies & Tracking Technologies

Cookies are used to:

  • Analyze site traffic

  • Remember preferences

  • Improve functionality

You may disable cookies through your browser settings.


7. Your Rights & Choices

You may:

  • Access, update, or delete personal information

  • Unsubscribe from emails

  • Opt out of SMS by replying STOP

  • Withdraw consent for future communications


8. Third-Party Website Links

Our website may link to external websites. We are not responsible for their privacy practices.


9. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be posted with the effective date.


10. Contact Information

Marclie Media LLC
Phone: +1 (302) 485-5668
Email: info@marclie.com
Website: https://marclie.com